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When pen meets purpose...

Published Works

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Lead with Civility - A Handbook for Uncivil Times by Diane Kalen-Sukra

LEAD with CIVILITY

Lead with Civility is a handbook for leaders who refuse to surrender public life to contempt, chaos, and fear.

In an age of performative outrage, misinformation, and rising authoritarianism, Diane Kalen Sukra challenges the myth that might makes right. She shows how doing right by each other builds the shared strength our communities and institutions depend on.

Kalen-Sukra reclaims civility as a culture-shaping leadership discipline—a powerful antidote to toxicity. It equips leaders to hold the line, protect people and process, and make tough decisions that restore order and advance the common good.

She introduces the art of the civic intervention: using your role, procedures, and presence to interrupt harmful patterns and reset the norms of the rooms and places you lead.

Drawing on ancient wisdom, modern research, and her experience as a city manager and global civility advocate, Kalen Sukra offers a proven roadmap and practical tools for leaders determined to turn the cultural tide. Vivid portraits and guest essays from civic leaders show how incivility and dysfunction can become catalysts for renewal.

A handbook for leaders who want to change the culture—not just survive it.

Literary Titan Gold Book Award _ Save Your City
Save Your City Fifth Anniversary Edition Book Cover

SAVE YOUR CITY

Toxic culture is eroding our sense of belonging, community and well-being. Our capacity to collaborate and innovate together is also being undermined by the rising incivility and divisiveness. 
 
We need each other to address the complex challenges facing our cities and communities -- from the infrastructure deficit to climate change, homelessness, mental health and addiction issues. In order to thrive, our local democracies depend on our ability to revive the art of living and working well together. 
​
In this thought-provoking and inspiring book, Diane Kalen-Sukra empowers community leaders and citizens to be part of the solution. She demonstrates what's involved by taking readers on a journey from Bullyville to Sustainaville, including an eye-opening visit to classical antiquity.
 
The successful journey includes a renaissance of civic values and civic education as vital to fostering the type of culture that can sustain us, our democracy and our planet. 

 

This updated and illustrated 5th Anniversary edition of Save Your City is back by popular demand and includes a poster Roadmap to Renewing Civic Culture, empowering civic leaders and engaged citizens with practical steps to take today.

Exclusive Edition - Save Your City - Mun

Exclusive Local Government

Edition

Published by Municipal World

Includes:

  • Forward by George B. Cuff

  • Workbook

Municipal World Logo

Civic Resilience

Civic Resilience Book Cover

In the annals of history, we have faced numerous trials and tribulations, but the COVID-19 pandemic emerged as an unparalleled crucible that tested the resilience of our civic institutions. While the challenges it presented were immense, the response and adaptation of local governments revealed a phenomenon of profound significance—a values revolution that catalyzed remarkable cultural change within municipalities.

Civic Resilience delves deep into this transformative period in our civic history. This e-book represents extensive research into local governance during one of the most unprecedented global crises of our time.
 
The book's aim is twofold: to comprehend the seismic shifts that COVID-19 initiated within local governments and to harness the invaluable insights for the betterment of our communities. In these pages, you'll explore how local governments navigated the pandemic's challenges, fostering innovation, empathy, and adaptability. These experiences exemplify servant leadership, compassion, and ethics—values that have been the bedrock of civic leadership.

The insights gleaned transcend the crisis, offering a roadmap for the future of local government marked by sustained transformation and resilience. This e-book is an exploration of civic resilience, a testament to the unwavering spirit of local governments, and a call to action for civic leaders to shape the future of our municipalities, illuminating the path to a brighter and more resilient civic future.

Featured Publications

rise of the philosopher cao

Civic Resilience Columnist / Public Sector Digest / April 2021

Publications

Leading with Civility in Uncivil Times

Municipal World Lead with Civility_edited_edited.jpg

Diane Kalen-Sukra

Municipal World

January 2026


Opinion: Choose Civility when Electing Your Next City Council

Opinion  Choose Civility when electing your newx city council_edited_edited.jpg

Diane Kalen-Sukra

Edmonton Journal

August 2025


Citizens, Your Local Government Needs You!

philadelphia citizen.png

Diane Kalen-Sukra

Philadelphia Citizen

January 2025


Incivility Anywhere is A Threat to Civility Everywhere

national civic review image_edited.jpg

Diane Kalen-Sukra

National Civic Review

National Civic League

September 2024


How Does Compassion Address Rising Incivility in the Public Square?

black and white sketch of how love and caring people build community in public square, inc

Diane Kalen-Sukra

Charter for Compassion

March 2024


Civic Resilience: COVID-19 & Beyond (E-Book Download)

Decorative Image

Diane Kalen-Sukra

Public Sector Digest

May 2021

PDF Download

Managing Assets of Infinite Value, Your People

Image by Aaron Greenwood

Civic Resilience Columnist

Public Sector Digest

April 2021

PDF Download

The Rise of the Philosopher-CAO
 

rise of the philosopher cao

Civic Resilience Columnist

Public Sector Digest

February 2021

PDF Download

COVID's Values Revolution - Part III:
Addressing Toxicity in the Public Square, Fostering Resilient Cities

Image by Étienne Godiard

Civic Resilience Columnist

Public Sector Digest

December 2020

PDF Download

COVID's Values Revolution - Part II:
Compassion is Key to Resilient Civic Leadership

Image by Dave Lowe

Civic Resilience Columnist

Public Sector Digest

October 2020

PDF Download

COVID's Values Revolution - Part I:
Measuring Culture Change, Charting Civic Recovery

Sculpture with Face Mask

Civic Resilience Columnist

Public Sector Digest

August 2020

PDF Download

Our infrastructure story as civic education

Ruined Ancient Architecture

Civic Resilience Columnist

Public Sector Digest

April 2020

To consult or not to consult

Financial Consultation

Civic Academy Columnist

Municipal World

March 2020

Civic academies for all

University Students and Professor

Civic Academy Columnist

Municipal World

January 2020

Shaming in the public square

Image by @plqml // felipe pelaquim

Civic Academy Columnist

Municipal World

December 2019

Pride & ignorance

Hands up

Civic Academy Columnist

Municipal World

October 2019

Toxic culture is anti-democratic (Part 2)

Image by Jules D.

Civic Academy Columnist

Municipal World

September 2019

Toxic culture is anti-democratic (Part 1)

People at Work - Be Human - Facebook Ins

Civic Academy Columnist

Municipal World

August 2020

Hatred is a threat to democracy

War Game

Civic Academy Columnist

Municipal World

July 2019

Local democracy: Not by divine right

Image by Morning Brew

Civic Academy Columnist

Municipal World

June 2019

Wisdom is sustainable

Image by Pop & Zebra

Civic Academy Columnist

Municipal World

May 2019

Save Your City:
How toxic culture kills community & what to do about it

Save Your City (Municipal World) - Exclu

Forward by George B. Cuff

Published by Municipal World

April 2019

The need to be intentional about culture
 

Man Doing Archery

Civic Academy Columnist

Municipal World

April 2020

Save Your City: How toxic culture kills community & what to do about it

Save Your City - composite

CITIZEN'S EDITION

www.SaveYourCity.ca

April 2020

Culture Risk: Awareness and mitigation
 

Preparing to Climb

Civic Academy Columnist

Municipal World

April 2019

Vending machine democracy

Snack Vending Machines

Civic Academy columnist

Municipal World

April 2019

Civility flows from the heart (Part 2)

Affirmation Poster

Civic Academy Columnist

Municipal World

February 2019

Civility flows from the heart (Part 1)

Image by Giulia Bertelli

Civic Academy Columnist

Municipal World

January 2019

Understanding the root causes of incivility, bullying & toxic culture

Tree Roots

Civic Academy Columnist

Municipal World

January 2019

Ready, set, contemplate

Image by K. Mitch Hodge

Civic Academy Columnist

Municipal World

December 2019

Asset management is everybody's business

Image by Giancarlo Revolledo

Asset Management BC

Newsletter

September 2018

Our Town: Spotlight

Image by Shawn Ang

Local Government Management Association

Magazine

October 2017

How a small community approaches asset management

Fixing a Pipe

Asset Management BC

Newsletter

Jun 2017

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