Lead with Civility is a handbook for leaders who refuse to surrender public life to contempt, chaos, and fear.​
 
In an age of performative outrage, misinformation, and rising authoritarianism, Diane Kalen-Sukra challenges the myth that might makes right. She shows how doing right by each other builds the shared strength our communities and institutions depend on.​
 
Kalen-Sukra reclaims civility as a culture-shaping leadership discipline—a powerful antidote to toxicity. It equips leaders to hold the line, protect people and process, and make tough decisions that restore order and advance the common good.​
 
She introduces the art of the civic intervention: using your role, procedures, and presence to interrupt harmful patterns and reset the norms of the rooms and places you lead.​
 
Drawing on ancient wisdom, modern research, and her experience as a city manager and global civility advocate, Kalen-Sukra offers a proven roadmap and practical tools for leaders determined to turn the cultural tide.
 
Vivid portraits and guest essays from civic leaders show how incivility and dysfunction can become catalysts for renewal.
 
A handbook for leaders who want to change the culture—not just survive it.
 
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AVAILABLE AT ALL MAJOR BOOKSELLERS
 
🏛️Lead with Civility is a companion to the bestseller Save Your City.
 
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REVIEWS
 
Diane Kalen-Sukra’s groundbreaking research and expertise on civic culture transformation have catalysed a movement to renew civility and trust in public life.
— Local Government Information Unit (LGiU) United Kingdom
 
Lead with Civility is a phoenix rising from the ashes of toxic culture. Diane Kalen-Sukra weaves time-tested civic wisdom with hard-won insights from years in the fray.
— Dr. Ron Dart, Professor Emeritus of Political Science Canada
 
The civility handbook we’ve been waiting for—essential reading for anyone involved in public life.
— Chris Eddy, Local Government Executive & Podcaster, Victorian Local Governance Association Australia